NowyStyl_Raport CSR_2020-2021_EN

Hirings and resignations GRI 401-1 Women 274 429 154 553 Men Women 111 266 160 393 Men + + + + − − − − 2020 2021 Hirings and resignations Exit Interview The staff who joined the Nowy Styl team in 2020-2021 are mostly under 30 years old, with up to 7% of new hires We have been conducting employee exit interviews at Nowy Styl since 2018. For this purpose, we contact those who have decided to leave their employer of their own accord. Conducting exit interviews is a good tool for us to collect feedback. These, in turn, inform actions that will counteract employee turnover and increase overall job satisfaction. In 2020, we interviewed almost half (46.5%) of those GRI 401-1 Q2 2020 was a difficult period due to the prolonged COVID-19 pandemic. It was then that employment contracts with nearly 60 of our employees were not extended or were terminated by mutual agreement at the employer’s initiative. In order to best prepare all parties for this decision, we prepared ‘off-boarding packages’. The package for managers included a guide with advice on how to talk to an employee whose contract will not be renewed and, subsequently, other members of the team. The document has been a practical tool for managers not only during the pandemic, but at any time when a contract is terminated at the initiative of the employer. The employee packages also offered tips on what to do after losing a job. They included information on district employment offices with their contact details. We added guidance on employee insurance and registration with the Job Centre. In addition, our HR department pointed out the most popular local job portals, and offered support in writing application documents – CV and cover letters as well as helping with interview preparation. Despite the Covid crisis, we managed to avoid group layoffs. who had terminated their relationship with Nowy Styl of their own accord. In 2021, the number went up to 57%. We made attempts to contact all those who had given notice. The estimated interview time is between 15 and 45 minutes per person. We currently do face-to-face inter- views, where possible, subject to employee availability. The responses we get help us guide change within the organisation. between 30 and 50 years old. Those aged 30-50 were the most likely to leave the organisation. 53