Nowy Styl Sustainability Report 2018-2019

Programmes we implemented in 2018/2019 GRI 404-2 Efficient meetings A project addressed to all employees leading or participating in inter-departmental meetings. 339 participants 37 training days Induction programme for production workers A special programme to train instructors, foremen and coordinators in providing effective induction for new employees. Click to find out more 213 participants 26 training days Team of the Month Team of the Year An incentive program for warehouse workers focused on the development of interpersonal skills and collaboration. Each month, the winning team was chosen from each unit, based on pre-determined indicators. Team of the Year was also elected, based on the annual score. 176 participants 15 units Skill development programme for production managers A project targeted at heads of production, supervisors and foremen. Its aim was to improve people management and managerial communication skills 150 participants 40 training days Customer segmentation Training for Customer Service staff to help them implement the customer segmentation process. 119 participants 13 training days GDPR in the recruitment process A guide for managers, along with a set of best practices and relevant documentation for soft HR activities. In addition, we have prepared a GDPR in Recruitment training for managers. 18 participants 3 training days 149 managers received the guide Development programmes In 2019, we started work on a new managerial skills development programme. The programme is addressed to employees selected using the Harrison Assessments questionnaire – a tool meeting the ISO 10667 standard for procedures and methods for evaluating people in organisations. We used it to choose three groups of workers for whom a dedicated development programme was prepared. The first phase of the project ended there. Further activities, launched in Q1 2020, involve specific training and workshops, mentoring and individual coaching for project participants. Development programme: New Style of Leadership In Nowy Styl, we attach great importance to employee de- velopment. We provide opportunities for individual devel- opment and improvement of professional qualifications. The main objective of the training courses is not only to provide appropriately qualified staff, but also to support their personal development. Therefore, while maintaining the principles of equal and universal access to training, we strive to improve the specialist knowledge required for specific positions, as well as provide opportunities to develop personal and mana- gerial skills. 73