Nowy Styl Sustainability Report 2018-2019

The vast majority of respondents read the previous sus- tainability report in an electronic format, learning about the publication from Nowy Styl’s social media and e-mail- ing, which is a hint for us on how to promote the report online and what distribution methods to use for our fu- ture publications. The survey shows that in 2018–2019 Nowy Styl did not lose its position as a responsible company, established in the previous years. However, there are still areas for im- provement, communication being one of them. Conclusions from the analysis will be taken into account in the imple- mentation of ongoing activities and operational plans for the coming years. We took these findings into account in assessing the relevance of specific aspects described in this report, and selecting them (   Click to find out more ). In the survey, we asked respondents about their ideas for new CSR initiatives. We rewarded the most interesting responses, and here are one of them: Introduce a component replacement service. Offer the renovation or replacement of worn out components to customers, instead of purchasing new products. In addition, introduce a calculator to help customers decide until when such replacement is still cost-effective. This will make our offer even more customer-oriented. For Nowy Styl, on the other hand, this will bring expansion of the segment and an additional service to be performed by mechanics and assemblers. Environmental upsides would include generation of less waste and space savings in transport. Grzegorz Kurtyka Business Process Analyst Nowy Styl 29