NowyStyl_Raport CSR_2022-2023_EN-www

As one of the leading furniture and chair manufacturers in Europe, we organise hundreds of deliveries around the world. That is why we never stop developing our logistics know-how, so as to best coordinate all elements of the warehousing, distribution and assembly processes, and thus deliver customer orders on time and to the highest standards, while taking care of the natural environment. We distribute our products using both our in-house fleet of vehicles and third-party solutions. Nowy Styl’s transport policy requires that the space taken up by transported products be minimized (stacking), empty runs should be avoided and loading must be efficient (use of BDF truck bodies). We approach each client individually, suggesting the optimal method of packaging, loading and delivery. Timely transport of products is crucial for our projects. As part of our standard process, we provide a trained assembly team who usually speak the local language. Before the start of assembly work , we carry out an on-site inspection where we make sure how advanced the work of other teams is, make arrangements with facility managers regarding our access and stay on the premises, and discuss with relevant authorities any special requirements and conditions that might be applicable in a given location (e.g. maximum tonnage of vehicles, method of goods delivery to the building or hours of availability). In this way, we avoid the need for goods storage and multiple transports from one place to another. We can also ensure that the work will be completed within the set deadline. Logistics After a project is completed, we use local service teams to provide after-sales services, which reduces both the financial and environmental costs of the services provided. Until recently, packaging disposal was a big problem for every project. But because we have changed our approach to packaging methods, we managed to take care of the environment, reduce the costs as well as cut down delivery and assembly times. We suggest to our customers the optimal packaging option for them, making sure the loading space is filled up as much as possible, while ensuring the delivery is safe. For storage and transport, our furniture is protected against damage with pads placed on wheels and armrests, as well as reusable protective covers. We are constantly improving and developing packaging methods to minimize the amount of packaging materials wherever possible. We are working to develop product deliveries on returnable carriers (corlettes) and using returnable materials (such as blankets sewn from fabric remnants). We use L-type pallets wherever possible, and our transport planning specialists work to optimize available routes in order to eliminate empty spaces and runs by preparing detailed loading plans. These solutions are a response to the needs and expectations of customers for whom care and respect for the natural environment are important. Click here to read more about our initiatives to reduce packaging in transport. 98 Table of contents